800-523-3382
Print this page

Frequently Asked Questions

How long has Bartlett Bearing been in business?
Bartlett began operations over 60 years ago, in 1951.

Are your personnel experienced in the Bearing industry?
Bartlett Bearing has over 200 years of combined industry experience offering one of the most knowledgeable sales staff in the industry.

Can anyone buy from Bartlett Bearing?
Yes, we welcome all electric motor repair shops as well as the general public.

How quickly can you ship?
If an item is stocked in one of Bartlett’s multiple locations, it will ship the same day.

Does Bartlett provide on-site technical service?
Yes, we provide on-site technical services through our field sales representatives and joint cooperation with our manufacturer’s engineers. Your local branch will provide additional information.

Does Bartlett provide repair services?
No, we are a solution oriented bearing distributor.

What services separate Bartlett Bearing from other bearing suppliers?

  • Extensive technical expertise that exceeds customer expectations
  • Top quality products at competitive prices
  • Experienced, knowledgeable staff
  • Innovative solutions
  • Authorized distributor for leading manufacturers
  • 24/7 emergency service

 

What lines do you represent?
Bartlett Bearing is a stocking, Authorized Distributor for many premier manufacturers such as Koyo, SKF, NTN, The Schaeffler Group made up of FAG, INA and Barden; see our extensive line of manufactures on our line card.

Are your prices competitive?
We are a service oriented distributor with a competitive market attitude.

Does Bartlett accept credit cards?
Bartlett accepts Visa, MasterCard and American Express. Cash and approved checks are also accepted.

What is the return policy?
Items shipped from our stock returned within 30 days from purchase will not be charged a restock fee. Certain exceptions may apply. Products must be returned in new and resalable condition, otherwise subject to handling fee. For the complete details please refer to the Customer Return Goods Policy. Click Here For A Complete Description.

©2012 Bartlett Bearing Company, Inc.
Web development by CodingCapital